Terms & Conditions
Acceptance of the Terms
By using our platform, you agree to be bound by these Terms and Conditions (the "Agreement"). If you do not wish to be bound by these Terms and Conditions, please do not use our platform.
Eligibility Requirements
To be eligible to use our platform, you must:
Minimum Age Requirements
You must be at least 18 years old to use our platform. If we discover that you are under the age of 18, your account will be suspended or closed immediately.
Geographic Restrictions
Our platform is restricted to residents of Australia and New Zealand only. If you reside outside these countries, please do not attempt to access or use our platform. Accessing our platform from a restricted jurisdiction may result in account suspension or closure.
Account Registration Rules
To register for an account, you must provide accurate information about yourself. This includes your name, address, email address, and date of birth. You agree that all the information provided will be true and correct at the time of registration and shall remain so during the duration of this Agreement.
One-Account-Per-User Policies
Each user is allowed to have only one account on our platform. If we discover that you have multiple accounts, your account(s) may be suspended or closed without notice.
Identity Verification and KYC
We reserve the right to request identity verification documentation at any time during your use of our platform. This includes but is not limited to: ID cards, utility bills, bank statements, etc. You agree to provide these documents within a reasonable timeframe as requested by us.
Account Accuracy Obligations
You must ensure that all information provided when registering for an account remains accurate and up-to-date at all times during your use of our platform.
Account Security Responsibilities
It is your responsibility to maintain the security and confidentiality of your login credentials, password and any other sensitive information associated with your account. You agree not to share these details with anyone or allow unauthorized access to your account.
Login Credentials and Password Protection
You must ensure that you have strong passwords for all accounts and keep them confidential at all times. We recommend using unique usernames and complex passwords to prevent unauthorized access.
Restricted Behaviour and Prohibited Activities
The following activities are prohibited on our platform:
Multi-Accounting and Fraud Prevention
We reserve the right to monitor for multi-accounting and suspected instances of fraud. If we detect any such activity, your account(s) may be suspended or closed without notice.
Bonus and Promotion Rules
All bonuses and promotions are subject to terms and conditions that can be found on our platform or communicated to you by our customer support team.
Wagering and Gameplay Conditions
You agree that all gameplay must be conducted fairly and within the rules of each game. You further agree not to participate in any form of bonus abuse, which includes but is not limited to: deliberately attempting to meet wagering requirements; colluding with other users or participating in any scheme designed to maximize bonuses while minimizing risk.
Bonus Abuse Prevention
We reserve the right to investigate and prevent instances of bonus abuse. If we believe you have engaged in such activity, your account may be suspended or closed without notice.
Deposits and Withdrawals
All deposits made on our platform are final and non-refundable unless otherwise stated in writing by us. You agree that all funds used for withdrawals must originate from a source recognized as legitimate.
Verification Before Withdrawals
We reserve the right to request verification documentation before processing any withdrawal, regardless of the amount.
Processing and Review Procedures
All transactions, deposits and withdrawals are subject to review by our team. If we suspect or discover any form of suspicious activity related to your account, you agree that we may suspend or close your account without notice.
Responsible Gambling Expectations
You agree to gamble responsibly on our platform, keeping track of winnings, losses and limits set for yourself. You also understand the risks involved in gaming and acknowledge the possibility of financial loss.
Self-Exclusion and Account Restrictions
We reserve the right to restrict or block your account at any time due to suspected instances of suspicious activity, multi-accounting or bonus abuse.
Game Fairness and RNG Systems
All games on our platform utilize Random Number Generators (RNGs) that are regularly audited by independent third-party organizations. You agree that all gameplay is subject to these random number generators and the terms of each game as published in their respective rules.
Technical Interruptions or Voided Gameplay
We reserve the right to suspend or void any gameplay due to unforeseen technical interruptions, software bugs, human error or external circumstances beyond our control.
Suspension or Closure of Accounts
Your account may be suspended or closed without notice for one or more of the following reasons:
